FAQ
Client Frequently Asked Questions
If you need help, please call our 24/7 crisis hotline, 833-954-8050. Services are free and confidential. If you are in immediate danger, call 911.
No. At Sarah’s House, all our services are completely free. This includes shelter, support services, and resources for individuals and families in need.
To access shelter services, please call our 24-hour crisis hotline at 833-954-8050. A trained advocate will talk with you, help determine the safest plan, and guide you through the next steps.
In some cases, yes. If you need assistance getting to the shelter, please call our 24-hour hotline at 833-954-8050 to discuss safe transportation options with our staff.
Yes! We offer non-residential services for survivors who do not need shelter but still want support. These services may include case management, safety planning, referrals, and other resources. Please call our hotline at 833-954-8050 and ask to speak with the non-residential case manager for assistance.
Yes, we do. Sarah’s House provides educational presentations and training sessions on domestic violence awareness and prevention. These are available for schools, workplaces, faith-based organizations, and other community groups. To schedule a session or learn more, please contact us at 713-475-1480.
One-Time Donations
Yes. Sarah’s House is a 501 c (3) nonprofit organization, and donations may be tax-deductible as allowed by law. Donors should consult their tax advisor for specific guidance.
Yes. Donors should receive a receipt for financial gifts and eligible in-kind donations. For physical donations, the receipt generally confirms the donation was received, but the donor is responsible for estimating the value.
Yes. Include the mailing address and who checks should be made payable to.
Checks may be made payable to Sarah’s House and mailed to:
Sarah’s House
P.O. Box 4995
Pasadena, TX 77502
Yes. Donors can make gifts in honor or memory of a loved one. Sarah’s House is happy to acknowledgement cards or emails to the person or family being honored when the email or mailing address is provided.
Donations support emergency shelter, domestic violence and homelessness services, food assistance, case management, advocacy, housing support, and other services that help individuals and families move toward safety and self-sufficiency.
Monthly Recurring Giving
Monthly giving provides consistent, reliable support that allows New Beginnings Sarah’s House to plan responsibly, respond to urgent needs, and sustain programs throughout the year.
Yes. You can adjust or cancel your monthly donation at any time by contacting Sarah’s House.
Leadership Circle membership begins at $100+ per month. Donors who give monthly below that amount are recognized as Friends of New Beginnings and are an important part of our community.
Yes. You will receive an automatic receipt for online donation, along with annual summaries for your records. If you do not receive a receipt, please check your spam box.
Monthly gifts support the ongoing operations and programs of New Beginnings Sarah’s House, helping provide stability, care, and opportunity for individuals and families rebuilding their lives.
For any questions related to monthly giving, please contact:
Tammie Nielsen
Tammie.N@SarahsHouse.org
713-545-6736