Frequently Asked Questions

How do I know if I qualify for Emergency Shelter?

The Sarah’s House emergency shelter offers temporary shelter to survivors of Domestic Violence, Family Violence, Dating Violence and Homelessness. Please contact our 24-HR Crisis Hotline to receive a screening assessment for emergency placement. Shelter space is limited.

How long can someone stay in the emergency shelter?

The Sarah’s House Emergency Shelter offers 30-day emergency placement, with the possibility of extensions on a case-by-case basis.

What can I bring with me to the emergency shelter?

Due to the limited space available, residents are permitted to bring two weeks of clothing per individual. Limited food items, medication and other essentials such as personal hygiene items are acceptable.

Are meals provided or can I bring my own food?

Sarah’s House provides a nutritious breakfast, lunch, dinner, and 2 snacks daily. Limited personal food items are allowed.

Will I have my own bedroom?

The Sarah’s House emergency shelter layout consists of shared dorm-style spaces. Single individuals and families are housed in separate dorms. Large families may be unlikely to share a dorm room.

Do I have to pay for services?

No. All services offered through Sarah’s House are provided at no cost.

Can I bring my pet(s) into the emergency shelter?

Sarah’s House will accept certified Service Animals, also referred to as Working Animals. Unfortunately, Emotional Support Animals are not accepted at this time. Pets are not accepted.

Do I have to leave the shelter during the day?

No. Leaving the shelter during the day is not required.

How do I know if I qualify for Non-Residential Services?

The Sarah’s House Non-Residential Program provides specialized services and support to survivors of domestic violence, dating violence/intimate partner violence, family violence, stalking, sexual assault, and human trafficking. For more information regarding accessing services, please contact our 24-HR Crisis Hotline.

How do I know which services are right for me?

At Sarah’s House, we understand that services are not “one size fits all”. Services are tailored to each individual’s needs and circumstances. If you’d like to speak to an Advocate for support, please contact our 24-HR Crisis Hotline.

Can friends and family visit me while I am in the Emergency Shelter?

Due to safety and confidentiality policies and practices, guests are not allowed.